Faq

Frequently Asked Question

Find quick answers about our products, customization, shipping, and services. If you need more details, our team is ready to help.

SHACMAN F3000 6x4 tractor truck front view

我们专营半挂车、油罐车、低板拖车、集装箱拖车和重型货车,品牌包括豪沃、陕汽和西特拉克等。

我们所有原厂配件均直接从中国重汽(豪沃、思达)和陕汽等主要制造商采购。每个备件包都带有官方序列号和与您车辆特定VIN码匹配的型号兼容性信息。

海洋环境对车辆造成严重损害,因此我们在每次付款前都会安装全车防腐蜡涂层。关键的电线和气阀都经过密封处理,确保防水防潮。为了得到最好的保护,我们建议装船运输,将车辆安全地放置在主板的室内。

是的,本地化改装是延长车辆使用寿命的关键。我们根据当地情况定制发动机排放标准(从当地消耗的欧II标准到欧V/VI标准),强化悬架系统以适应越野矿区环境,并配备专为沙漠高温设计的大容量冷却系统。

是的!我们在西非、北非、中东等地区拥有丰富的出口经验。您可以在本网站的“客户案例研究”部分查看真实的交付照片、运输单据以及您所在地区车队管理人员的反馈。

我们全力支持发货前第三方工厂检验(例如SGS、TÜV、Intertek、BV)。我们随时欢迎您或您在中国的当地代理商莅临我们在山东的生产基地,亲自检验车辆、生产线和实物库存。

每辆车都要经过严格的多点质量控制检验,包括发动机动态性能、制动系统安全性、液压升降测试和道路试验。装车前,我们会提供完整的视频检验、高清照片和车辆识别码(VIN)验证信息

我们提供终身在线技术支持。我们的工程团队可以通过视频通话和诊断手册协助您当地的维修技师。此外,我们会随车寄送必要的易损件,避免您因等待备件而造成车辆停机。

Yes. We provide complete export documentation to ensure smooth customs clearance in your destination country, including the Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (Form E, Form F, or CO), and any mandatory regional inspection certificates (e.g., SONCAP for Nigeria, ECTN/BESC for West Africa)。

Absolutely. We prioritize honesty and transparency in our pre-owned fleet. Every refurbished vehicle comes with verified VIN numbers, original production dates, and authentic mileage records. We never sell alter-year or misrepresented chassis.

Trailers are usually transported via:

  • Container shipping
  • Bulk cargo ships
  • Ro-Ro (Roll-on/Roll-off) vessels

We choose the most efficient and cost-effective method for your order.

You can contact us by email, phone, or through our website. Please provide details such as product type, specifications, and quantity for an accurate quote.

Yes, we can supply essential spare parts along with your order based on your requirements. We also provide long-term spare parts support to ensure smooth operation of your vehicles.

Absolutely. We welcome customers to visit our factory in China. You can inspect our production process, quality standards, and finished products to gain full confidence before placing an order.

To recommend the best solution, please share the following details:

  • Type of trailer or truck
  • Load capacity requirements
  • Road conditions in your country
  • Preferred specifications (axles, tires, dimensions, etc.)

This helps us provide a more accurate quotation and customized solution.

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