Faq

Frequently Asked Question

Find quick answers about our products, customization, shipping, and services. If you need more details, our team is ready to help.

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We specialize in semi trailers, fuel tankers, low bed trailers, container trailers, and heavy-duty trucks from brands like HOWO, SHACMAN, and SITRAK.

We export to over 7 global markets including Africa, Southeast Asia, the Middle East, and South America.

Yes, we provide fully customized truck and trailer solutions based on your business needs, including design, configuration, and specifications.

Production and delivery usually take 20–40 days depending on product type and customization requirements.

You can contact our sales team via WhatsApp or submit an inquiry form. We will provide a detailed quotation within 24 hours.

We maintain strict quality control throughout the production process, including:

  • High-grade raw materials
  • Advanced manufacturing equipment
  • Professional inspection before shipment

Our products comply with international quality standards. Specific certifications can be provided based on the target market requirements.

Delivery time usually ranges from 20 to 40 days, depending on the product type and customization requirements.

We typically accept:

  • T/T (Telegraphic Transfer)
  • L/C (Letter of Credit)

Other payment terms can be discussed based on order size and cooperation.

Yes, we offer reliable after-sales support, including technical guidance, spare parts supply, and ongoing customer assistance.

Trailers are usually transported via:

  • Container shipping
  • Bulk cargo ships
  • Ro-Ro (Roll-on/Roll-off) vessels

We choose the most efficient and cost-effective method for your order.

You can contact us by email, phone, or through our website. Please provide details such as product type, specifications, and quantity for an accurate quote.

Yes, we can supply essential spare parts along with your order based on your requirements. We also provide long-term spare parts support to ensure smooth operation of your vehicles.

Absolutely. We welcome customers to visit our factory in China. You can inspect our production process, quality standards, and finished products to gain full confidence before placing an order.

To recommend the best solution, please share the following details:

  • Type of trailer or truck
  • Load capacity requirements
  • Road conditions in your country
  • Preferred specifications (axles, tires, dimensions, etc.)

This helps us provide a more accurate quotation and customized solution.